Within a large group of people there will always be several users facing difficulties with the recognition of their finger. (Usually 1 or 2 people out of 100). Our experience is that this can be properly addressed with a little extra care, this document provides you with several tips to increase the recognition:
If the finger still can’t be recognized after following these tips you can always issue a card for this user. There will always be 1 or 2 users who can not be registered properly and have to register by card.
Is there still no recognition after following these tips? Want to know how to register a card? Have any other questions? Please take a look at the related articles below or contact EasySecure International.
Do you have any questions about fingerprint recognition? Please contact our support desk and we will be happy to assist.
You can reach us by phone or email. You can also directly chat or create a ticket within your EasySecure software environment or our helpcenter.
+ 31 (0) 85 015 0000.