After you create a DOM Mobile Key you have to synchronize the user. After issueing a mobile card you can always check the status of the mobile key you issued.
Click the Mobile Key icon. You will see the following window:
Click ‘Status’ under the Tapkey Credential section to retrieve the status.
Do you have any questions about the DOM Mobile Key? Please contact our support desk and we will be happy to assist.
You can reach us by phone or email. You can also directly chat or create a ticket within your EasySecure software environment or our helpcenter.
+ 31 (0) 85 015 0000.